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巴黎人代理登陆 Lime称共享滑板车有质量缺陷 供应商回应:毫无根据

2020-01-11 14:22:44丫江新闻 阅读量:970

导读:据称,Lime此次召回的则是由中国厂家Okai生产的电动滑板车。此外,欧凯还对其向Lime公司供货的滑板车进行实际使用状态下的测试,特别是使用其滑板车通过阶梯或路牙等障碍物时。报导中Lime破裂的滑板车图片欧凯供货给Lime的滑板车图片显然,Lime公司有其它的滑板车供应商,且其滑板车发生了断裂。我们无法理解,为何Lime公司在声明中和对媒体的说明中表示其断裂的滑板车为欧凯生产的,完全没有提及其它

巴黎人代理登陆 Lime称共享滑板车有质量缺陷 供应商回应:毫无根据

巴黎人代理登陆,据外媒报道,电动滑板车公司Lime正在召回一定数量的电动滑板车,此前曾有报道称这些滑板车在经过反复使用后发生故障。据称,Lime此次召回的则是由中国厂家Okai生产的电动滑板车。

以下是生产厂商欧凯(Okai)对此事发表的声明,声明认为欧凯对其滑板车产品实施了高标准的质量检测,Lime对其指责武断且毫无依据,以下是声明全文:

我们注意到,近日的媒体报道,特别是《华盛顿邮报》在2018年11月10日的一篇报道,以及Lime公司(一家共享滑板车运营公司)于2018年10月30日在其官方网站上的一篇声明,指出由Lime公司运营的发生断裂的滑板车是欧凯生产的,并暗示欧凯生产的滑板车存在质量问题。我们认为该等说法非常武断并且毫无根据。

欧凯对其滑板车产品实施了高标准的质量检测

欧凯总共向Lime公司供应过5批次滑板车,总计3.2万台。作为向Lime公司的供货协议和质量控制流程的一部分,欧凯会对供应的滑板车进行总共15大类含70多个项目的测试,其中,与滑板车的踏板和整体结构有关的有两项:(1)滑板车踏板(由镁合金制造)应通过静压测试不低于600KG;以及(2)整车通过障碍物测试10 万次后,车架结构正常。

以下为上述两项测试报告采样:

静压测试报告:

该报告显示,所有被测试的踏板均通过了600KG静压测试。

模拟骑行通过障碍物测试报告:

该报告显示,该滑板车被模拟在颠簸路面行驶,负载100KG,速度15KM每小时,总共通过障碍物605,333次,实际行驶918KM。

滑板车测试报告均由Lime公司代表认可接受后,Lime公司才从欧凯提货。

此外,欧凯还对其向Lime公司供货的滑板车进行实际使用状态下的测试,特别是使用其滑板车通过阶梯或路牙等障碍物时。

基于以上,我们不认为我们的滑板车会在投入使用后数天内就在踏板上发生裂痕,我们也不认为仅有145磅(约65.77公斤)体重的人士使用我们的滑板车会导致其弯折。

Lime公司有其它滑板车供应商,根据图片显示,断裂的滑板车为其它供应商所生产,对此Lime只字不提

如下图所示,新闻报道中展示的Lime公司的断裂的滑板车在外观特征上,与欧凯供应给Lime的有明显的差异。

报导中Lime破裂的滑板车图片

欧凯供货给Lime的滑板车图片

显然,Lime公司有其它的滑板车供应商,且其滑板车发生了断裂。我们无法理解,为何Lime公司在声明中和对媒体的说明中表示其断裂的滑板车为欧凯生产的,完全没有提及其它供应商。

Lime公司从未就其断裂的滑板车联系过欧凯

使我们更加感到困惑的是,Lime公司从未就其断裂的滑板车联系过欧凯,也从未就欧凯根据双方约定的质量控制规程进行的测试提出过质疑。

我们认为有必要向公众提示Lime公司相关声明的可信度存在疑问。

欧凯持续致力于其滑板车产品的质量和稳固性能

欧凯致力于作为市场上领先的滑板车生产企业,将一如既往地向其客户和公众提供高质量和稳固性能的滑板车产品。欧凯仍将持续审视其产品质量标准和实施其质量控制流程。欧凯欢迎社会各界对于欧凯生产的滑板车产品提出宝贵的意见和建议。

欧凯提醒公众,在选择滑板车产品时需要谨慎,因为有小部分厂家的滑板车产品外观可能与欧凯具有外观设计专利的滑板车产品外观近似,但其产品质量堪忧。

亦需要注意的是,没有任何产品可以防止极端滥用和刻意破坏所造成的损坏。将滑板车投入共享业务的经营者,有责任确保对其投入运营的滑板车进行恰当的和及时的管理和维护。共享业务的经营者有能力和意愿正确地找到其投入共享业务的滑板车的问题之原因和供应源,亦是保护公共安全的一个重要因素。

浙江欧凯车业有限公司

2018年11月16日

声明全文英文版:

We notice that, recent new reports, in particular, one news piece published by the Washington Post on November 10, 2018, and a statement by Lime (a scooter sharing company) on its website dated October 30, 2018, referred broken scooters operated by Lime to be manufactured by Okai, and implied that Okai produced scooters have quality problems.  We consider these statements being arbitrary and groundless.

Okai Adopts High Standard Quality Testing of Its Scooter Products

Okai has supplied 5 batches of scooters to Lime, with a total number of 32,000.  As part of the supply agreement and quality control procedures for the supply to Lime, more than 70 items in 15 categories in respect of the scooters will be tested, among which, two items are particularly related to the baseboard and structure of the scooters: (i) the baseboard of the scooters (made from magnesium alloy) should pass a 600KG static pressure test; and (ii) the scooters will be tested against barriers for more than 100,000 times, and the structure shall remain in normal status.

Set forth below are samples of reports from these two tests:

(i) Static pressure test report:

The reports show that, all of the tested baseboards passed the 600KG static pressure test.

(ii) Simulated riding and barrier test report;

This report shows that, the scooter was simulated to be ridden on rugged and uneven roads, with 100KG load, at the speed of 15KM per hour, and it was successfully ridden over the barriers for 605,333 times with 918KM distance traveled, until cracks occur.

The testing reports were accepted by Lime representative, before Lime took delivery from Okai.

In addition to the above, Okai conducts its own real time testing on the use of the scooters it supplied to Lime, especially, when the scooters are ridden to pass ladders and curbs of roads. The three videos below are examples of such tests:

Based on the above, we do not believe our scooters can have cracks in the baseboard within days of being placed into use, neither do we believe that our scooters would snap even when the rider weighs as little as 145 pounds (65.77 KG).

Lime Has Other Suppliers, Whose Scooters Were Broken As Shown in the Pictures, and Lime Stayed Silent on This

As shown below, there are distinctive differences between the appearing features of the broken Lime scooters as shown in the news report and the ones supplied by Okai to Lime.

Pictures of Broken Lime Scooters in the News Report

Pictures of Scooters Supplied by Okai to Lime

Obviously, Lime has other suppliers, whose scooters broke.  We do not understand why Lime made statements on itself and to the media that the broken scooters were made by Okai, without even mentioning any other suppliers.

Lime Never Contacted Okai Regarding Broken Scooters

To our further surprise, Lime never contacted Okai regarding its broken scooters, nor did Lime question the testing performed by Okai in accordance with the agreed quality testing protocol.

We feel it being necessary to make cautions to the public on the credibility of such statements made by Lime.

Okai Continues to Be Committed to the Quality and Stability of Its Scooters

Okai strives to be a leading producer of scooters in the market and remains committed to supply scooters of high quality and stability to its clients and the public.  Okai will continue to review its quality standards and the implementation of QA/QC procedures.  Okai welcomes comments, suggestions and ideas from the public regarding scooters manufactured by Okai.

Okai alerts the public to be careful in their selection of scooters, as there are some manufacturers whose scooters may look similar Okai's patented scooter design but with below standard quality.

It should also be noted that no product can sustain extreme abuse and vandalism.  It is the operator's responsibility to ensure proper and prompt management and maintenance of the scooters it puts into the co-sharing market.  The ability and willingness of the operator to correctly identify the causes and supply sources for the problems of its co-shared scooters is also an important factor to ensure public safety.

Zhejiang Okai Vehicles Co., Ltd.

November 16, 2018

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